5100 Privacy Policy — Protecting Your Data is Our Priority
This policy explains how the 5100 platform collects, uses, stores, and protects the personal information of Malaysian users. Please read carefully before using our services.
Types of Information We Collect
During registration, 5100 collects your full name, date of birth, email address, phone number, and identification number (MyKad). This information is required to verify your identity, process transactions in Malaysian Ringgit, and comply with legal requirements.
Our platform automatically logs IP addresses, device types, operating systems, browser types, and screen resolutions when you access 5100. This technical data is used solely for security, detecting unauthorized activity, and optimizing platform performance.
To process deposits and withdrawals in MYR, we store your registered bank account number or digital wallet info (such as Touch 'n Go). Full card numbers are never stored on our servers — all payment processing is handled by licensed third-party gateways.
We record game history, betting records, login frequency, pages visited, and session duration. This data helps detect unusual activity, improve game recommendations, and ensure a better user experience on the 5100 platform.
Why We Use This Information
All information collected by 5100 is used solely for legitimate and transparent purposes. These are the main reasons we use your data:
- Account Management — handling user registration, identity verification, and account maintenance
- Transaction Processing — managing deposits, withdrawals, and financial records in MYR
- Platform Security — detect and prevent fraud, unauthorized access, and account abuse
- Legal Compliance — fulfill reporting obligations to relevant authorities in Malaysia when required
- Service Improvements — analyze usage patterns to improve platform design and user experience
- Service Communications — sending important notifications related to your account, transactions, or policy updates
5100 does not use your data for third-party advertising or sell it to any marketing companies.
Use of Cookies and Session Tracking
The 5100 platform uses cookies to enhance your browsing experience. Cookies are small text files saved on your device when you visit our website.
We use three categories of cookies:
- Essential Cookies — required for basic functions such as login and session security, cannot be disabled
- Performance Cookies — collecting data on how users interact with the platform to help us improve our services
- Preference Cookies — save user preferences such as language and display settings
You can manage or delete cookies anytime through your browser settings. Please note that disabling essential cookies may affect some platform functions.
Data Storage and Security Measures
Your personal data is retained while your account remains active. After account closure, 5100 retains transaction records and account details for seven years to meet Malaysia’s legal and tax compliance requirements. Data that is no longer needed is securely deleted following our internal procedures.
All communication between your device and 5100 servers is secured with SSL/TLS encryption. Passwords are stored as non-decryptable hashes. Our data servers are protected by firewalls, intrusion detection systems, and strict access controls to prevent any data breaches.
Data Sharing and User Rights
5100 does not sell or rent your personal data to any third party for marketing purposes. We only share information in the limited cases below:
- Technical service providers (such as payment gateways and game providers) bound by confidentiality agreements
- Malaysian legal authorities when required by law or court order
- Identity verification conducted by licensed third-party providers
Under Malaysia’s data protection law, you have the following rights regarding your personal data on the 5100 platform:
- Access Rights — requesting a copy of the personal information we hold about you
- Correction Rights — requesting correction of inaccurate or outdated information
- Deletion Rights — request your data to be deleted (subject to legal obligations)
- Right to Withdraw Consent — withdraw consent for non-essential data usage
Policy Changes and How to Contact Us
5100 reserves the right to update this Privacy Policy periodically to reflect changes in services, technology, or legal requirements. Material changes will be notified to registered users via email or platform notifications before taking effect.
Users are advised to review this page regularly. Continued use of the 5100 platform after policy updates constitutes acceptance of the latest Privacy Policy version.
If you have any questions, concerns, or data-related requests, please contact our team:
- Email: [email protected]
- Response time: within 5 working days
For more information on how we operate the platform, please refer to Terms & Conditions us or visit Frequently Asked Questions for an immediate response.
Your Data, Your Control
We are committed to protecting the privacy of every 5100 user. Register with confidence — your information is safe with us.